We ship our proximity kitchensystem® products in re-useable, heavy-built wooden crates. These crates are returned to us by the same shipper who takes them outbound from us.
The client who receives her product in one of our crates also receives return shipping paperwork. She merely has to paste it, in the provided sticky-backed envelope, over the outbound one, call the shipper, and the crate comes home again.
There are a couple of reasons we do things this way, most of them related to environmental concerns:
We got to this place taking a somewhat unusual approach, which was two-fold:
The second problem became immediately obvious when we began to ship outside our local area – since we were going to be shipping (as opposed to delivering locally), we’d have to protect the goods while they moved from production to the clients’ jobsites. The conventional thinking was “heavy corrugated cardboard”, which, as far as I could tell, would ultimately wind up in the jobsite dumpster, with less-than-optimal control relative to the recycling stream.
In addition to the problem created by the packaging, the packaging itself was suspect – given the fact that packages shipped in cardboard tended to be tossed around like beach balls, or dropped, or perhaps run into (or over) by forklifts, we were not at all confident in the ability of cardboard, no matter how heavy, to keep our products safe.
To make a long story a little shorter, the solution was re-useable crates:
That last point is a very important one: the vast majority of products are manufactured with a view toward pushing the cost of their manufacture off onto anyone not the manufacturer. This is done in the name of “business”, as if that were the most, as opposed to the least, important aspect of the process of getting things made and into the hands of the people who need them.
We believe this approach to manufacturing is fundamentally irresponsible, if not the moral equivalent of dumping your trash on your neighbor’s front lawn.
To the degree we as inhabitants of this limited ecosystem we call Earth fail to become more efficient in our use of the raw materials in it, fail to use them in ways that produce less or no waste, in short, fail to aspire to more intelligent living, we are doomed to transform a perfectly good planet into one uninhabitable by our descendants.
I hate to pound the drum, but I’ve been saying this my whole life: DESIGN is what makes this (the kitchen) business run.
It is a service without which money, time and other resources are wasted. I don’t know how anyone can contemplate executing a kitchen without the help of a designer.